Privacy Policy

1. Introduction

Welcome to Offspring Mx. We are located at Unit 5, The Gated Court, Shilton Industrial Estate, Coventry CV7 9JY, United Kingdom. You can contact us at +44 7900 697492 or store@offspring-mx.co.uk. This privacy policy outlines how we collect, use, and share your personal information when you use our website.

2. Information Collection

We collect personal information such as your name, billing address, delivery address, and telephone number. This information is provided directly by you when you place an order or subscribe to our email newsletter.

3. Information Use

We use your information to process transactions, send marketing emails (if permitted), and improve our website.

4. Information Sharing

The information collected is only shared with our chosen payment gateways for the purpose of processing your transactions.

5. User Choices

You can opt out of marketing emails and update or delete your information at any time.

6. Security Measures

We take measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Policy Updates

We may update our privacy policy from time to time. You can view the updated policy at any time here https://offspring-mx.com/privacy-policy

8. Legal Compliance

We comply with the General Data Protection Regulation (GDPR).

9. Use of Third-Party Solutions

Our website uses third-party solutions to improve user experience and advertising relevance. These include:

• Microsoft Clarity: This tool helps us understand how users interact with our website, enabling us to enhance the user experience.
• Meta Pixel (formerly Facebook Pixel): This tool helps us measure, optimize, and build audiences for our advertising campaigns.
• Google Analytics: This tool helps us understand how visitors engage with our website, allowing us to improve our site and user experiences.

These tools may collect data about your behaviour on our website, including which pages you visit, how much time you spend on each page, what you click on, and more. This data is collected in accordance with the respective privacy policies of these third parties.

Please note that you can opt out of these services at any time by changing your preferences in your web browser.